{"Version":"2019-10-30","StartAction":"02bf9150-4681-434f-8e62-c972459bbfac","Metadata":{"entryPointPosition":{"x":-352,"y":28.8},"ActionMetadata":{"2416504c-bf21-4d10-93fb-ca51cb343574":{"position":{"x":1065.6,"y":4.8}},"2765256f-0676-4f9d-9e52-c6d295499ba3":{"position":{"x":1064.8,"y":199.2}},"dca49095-c4d9-44fb-960f-d225bfd1d978":{"position":{"x":1511.2,"y":304}},"02bf9150-4681-434f-8e62-c972459bbfac":{"position":{"x":-264.8,"y":113.6}},"edc09fdc-7a45-4b4e-9a49-33d199f1f81a":{"position":{"x":-41.6,"y":162.4},"parameters":{"LambdaFunctionARN":{"displayName":"arn:aws:lambda:us-east-1:331753856374:function:EmployeeBooking_Lambda"}},"dynamicMetadata":{}},"be6604b3-f5fc-4f94-9528-8ae8ab19e3cf":{"position":{"x":758.4,"y":37.6}},"a42d5d80-7b92-42cc-8d66-48bce29a60e6":{"position":{"x":741.6,"y":296}},"c2f7e8cb-445a-4ba2-9870-ce194300946d":{"position":{"x":200.8,"y":140.8},"conditionMetadata":[{"id":"03f6526a-8d9d-4a1f-970f-c7d1a0024117","value":"1"},{"id":"035ceb12-887e-41be-a759-385e55311c59","value":"2"}]},"1ae47109-e1c6-4940-913a-62daf2f06bd8":{"position":{"x":508,"y":41.6},"parameters":{"QueueId":{"displayName":"q_inbound"}},"queue":{"text":"q_inbound"}},"4fcdf8ad-5b75-48d2-8de5-d4bc1cdd6bc7":{"position":{"x":1272.8,"y":610.4}},"eaa0d0e8-cbb2-4c49-a385-334be97d020f":{"position":{"x":509.6,"y":466.4}},"6311b868-1304-4657-acee-ff6a2286347c":{"position":{"x":908,"y":531.2},"parameters":{"ThirdPartyPhoneNumber":{"countryCode":"US"}},"CountryCode":"us"}},"Annotations":[],"name":"cf_Instance1_Inbound","description":"","type":"contactFlow","status":"published","hash":{}},"Actions":[{"Parameters":{},"Identifier":"2416504c-bf21-4d10-93fb-ca51cb343574","Type":"TransferContactToQueue","Transitions":{"NextAction":"dca49095-c4d9-44fb-960f-d225bfd1d978","Errors":[{"NextAction":"2765256f-0676-4f9d-9e52-c6d295499ba3","ErrorType":"QueueAtCapacity"},{"NextAction":"dca49095-c4d9-44fb-960f-d225bfd1d978","ErrorType":"NoMatchingError"}]}},{"Parameters":{"Text":"No one is available at the moment to take your call , please call again after sometime. Good Bye"},"Identifier":"2765256f-0676-4f9d-9e52-c6d295499ba3","Type":"MessageParticipant","Transitions":{"NextAction":"dca49095-c4d9-44fb-960f-d225bfd1d978","Errors":[{"NextAction":"dca49095-c4d9-44fb-960f-d225bfd1d978","ErrorType":"NoMatchingError"}]}},{"Parameters":{},"Identifier":"dca49095-c4d9-44fb-960f-d225bfd1d978","Type":"DisconnectParticipant","Transitions":{}},{"Parameters":{"FlowLoggingBehavior":"Enabled"},"Identifier":"02bf9150-4681-434f-8e62-c972459bbfac","Type":"UpdateFlowLoggingBehavior","Transitions":{"NextAction":"edc09fdc-7a45-4b4e-9a49-33d199f1f81a"}},{"Parameters":{"LambdaFunctionARN":"arn:aws:lambda:us-east-1:331753856374:function:EmployeeBooking_Lambda","InvocationTimeLimitSeconds":"3"},"Identifier":"edc09fdc-7a45-4b4e-9a49-33d199f1f81a","Type":"InvokeLambdaFunction","Transitions":{"NextAction":"c2f7e8cb-445a-4ba2-9870-ce194300946d","Errors":[{"NextAction":"c2f7e8cb-445a-4ba2-9870-ce194300946d","ErrorType":"NoMatchingError"}]}},{"Parameters":{"MetricType":"NumberOfAgentsAvailable"},"Identifier":"be6604b3-f5fc-4f94-9528-8ae8ab19e3cf","Type":"CheckMetricData","Transitions":{"NextAction":"a42d5d80-7b92-42cc-8d66-48bce29a60e6","Conditions":[{"NextAction":"2416504c-bf21-4d10-93fb-ca51cb343574","Condition":{"Operator":"NumberGreaterThan","Operands":["0"]}}],"Errors":[{"NextAction":"2765256f-0676-4f9d-9e52-c6d295499ba3","ErrorType":"NoMatchingCondition"},{"NextAction":"a42d5d80-7b92-42cc-8d66-48bce29a60e6","ErrorType":"NoMatchingError"}]}},{"Parameters":{"Text":"Sorry , an error has occured. Please call again later  or contact your  system administrator. Good Bye"},"Identifier":"a42d5d80-7b92-42cc-8d66-48bce29a60e6","Type":"MessageParticipant","Transitions":{"NextAction":"dca49095-c4d9-44fb-960f-d225bfd1d978","Errors":[{"NextAction":"dca49095-c4d9-44fb-960f-d225bfd1d978","ErrorType":"NoMatchingError"}]}},{"Parameters":{"StoreInput":"False","InputTimeLimitSeconds":"5","SSML":"<speak> Welcome to Amazon Connect, Instance to Instance transfer Test <break time=\"1s\"/>.  Press 1 , To transfer your call to an available agent. Press 2 ,to transfer to your call to another Amazon Connect instance </speak>"},"Identifier":"c2f7e8cb-445a-4ba2-9870-ce194300946d","Type":"GetParticipantInput","Transitions":{"NextAction":"1ae47109-e1c6-4940-913a-62daf2f06bd8","Conditions":[{"NextAction":"1ae47109-e1c6-4940-913a-62daf2f06bd8","Condition":{"Operator":"Equals","Operands":["1"]}},{"NextAction":"eaa0d0e8-cbb2-4c49-a385-334be97d020f","Condition":{"Operator":"Equals","Operands":["2"]}}],"Errors":[{"NextAction":"1ae47109-e1c6-4940-913a-62daf2f06bd8","ErrorType":"InputTimeLimitExceeded"},{"NextAction":"1ae47109-e1c6-4940-913a-62daf2f06bd8","ErrorType":"NoMatchingCondition"},{"NextAction":"a42d5d80-7b92-42cc-8d66-48bce29a60e6","ErrorType":"NoMatchingError"}]}},{"Parameters":{"QueueId":"arn:aws:connect:us-east-1:641034177460:instance/41cf083b-c308-4c0e-b60b-533c0684f50f/queue/9d654db5-751d-4e69-a347-deb1ab7e5de4"},"Identifier":"1ae47109-e1c6-4940-913a-62daf2f06bd8","Type":"UpdateContactTargetQueue","Transitions":{"NextAction":"be6604b3-f5fc-4f94-9528-8ae8ab19e3cf","Errors":[{"NextAction":"a42d5d80-7b92-42cc-8d66-48bce29a60e6","ErrorType":"NoMatchingError"}]}},{"Parameters":{},"Identifier":"4fcdf8ad-5b75-48d2-8de5-d4bc1cdd6bc7","Type":"DisconnectParticipant","Transitions":{}},{"Parameters":{"Text":"Transferring to another connect instance, please hold."},"Identifier":"eaa0d0e8-cbb2-4c49-a385-334be97d020f","Type":"MessageParticipant","Transitions":{"NextAction":"6311b868-1304-4657-acee-ff6a2286347c","Errors":[{"NextAction":"a42d5d80-7b92-42cc-8d66-48bce29a60e6","ErrorType":"NoMatchingError"}]}},{"Parameters":{"ThirdPartyPhoneNumber":"+15156668220","ThirdPartyConnectionTimeLimitSeconds":"30","ContinueFlowExecution":"False"},"Identifier":"6311b868-1304-4657-acee-ff6a2286347c","Type":"TransferParticipantToThirdParty","Transitions":{"NextAction":"4fcdf8ad-5b75-48d2-8de5-d4bc1cdd6bc7","Errors":[{"NextAction":"4fcdf8ad-5b75-48d2-8de5-d4bc1cdd6bc7","ErrorType":"NoMatchingError"}]}}]}